These Terms set out the rights and obligations of the parties regarding the ordering of the products from the online store of MYSTIKOS KIPOS. It is important that you read these Terms carefully. MYSTIKOS KIPOS suggests that you save these Terms on your computer and / or print them for your personal file.
1.0 INFORMATION ABOUT MYSTIKOS KIPOS
MYSTIKOS KIPOS is a company based in Thessaloniki, Greece. The complete contact details of MYSTIKOS KIPOS are the following:
Vas. Olgas 85, 54643, Thessaloniki
Telephone: +30 2310 870 130, +30 2310 857 581
In order to enable the smooth and timely execution of your agreement with MYSTIKOS KIPOS, it is important that you provide, correctly and completely, your name, your e-mail address (e-mail address), as well as the shipping address of the products , according to the instructions provided. You are responsible for the accuracy of the information you provide to us. You can find the full contact details of MYSTIKOS KIPOS in section 1.0.
1.1 OFFER AND AGREEMENT
When you order to buy a product or a number of products, through MYSTIKOS KIPOS online store, you enter into an order agreement with MYSTIKOS KIPOS. The sale agreement starts when MYSTIKOS KIPOS sends you a confirmation email to the email address you specified.
If you do not receive the confirmation e-mail, please contact us at +30 2310 870 130, +30 2310 857 581.
MYSTIKOS KIPOS accepts orders in its online store for orders in the minimum amount of € 25.00. MYSTIKOS KIPOS intends to process and send the order on the same day as long as MYSTIKOS KIPOS receives your order by 16.00.
In case of delay in the processing process, you will be informed by e-mail or by phone.
Any agreement resulting from an offer, which will contain an obvious mistake, such as an unusually low price, is not binding on MYSTIKOS KIPOS. Please contact us if you doubt the authenticity of an offer. MYSTIKOS KIPOS reserves the right to refuse or withdraw any offer.
MYSTIKOS KIPOS aims at the complete and accurate display of its products through its website. The nature of the products offered may lead to differences (eg color differences, flower size, etc.) between the display of the products on the website and the final product to be delivered to you (due to the different display of the photos / resolution of screens and other technical reasons and natural differences in true flowers and plants).
All the products of MYSTIKOS KIPOS are of the best possible quality.
Products offered in the online store, such as plants and flowers, are subject to normal wear and tear over time. The products of MYSTIKOS KIPOS are created from the materials mentioned in the online store. For their optimal life time and quality, it is important, where necessary, to follow the care instructions and you can at any time consult MYSTIKOS KIPOS at +30 2310 870 130, +30 2310 857 581 or send an email to firstname.lastname@example.org.
1.3 PRICES AND PAYMENTS
The price listed in the online store when you complete an order is the final price, including all taxes and any shipping costs.
You can pay in the following ways:
- Credit / Debit Card
- Bank Transfer / Remittance
For a payment by deposit in our bank account, note that in your deposit you must necessarily state as a reason your name and optionally the number of your order. To confirm your order, please send us the official proof of deposit in PDF file in response to the email with the subject “New order” you received (or in a new email and send to email@example.com). Screenshots and photos of mobile phones are not proof of transfer and cannot be confirmed in this way. For orders with delivery after 1,2,3 or more days, their payment must be completed within 24 hours from the moment of registration. Otherwise, the product may no longer be available and your order may be canceled.
Please note that if you have chosen to pay the required amount through the bank deposit procedure, there should be enough time between the time of the deposit and the time period of its execution so that it can be confirmed.
- C) Cash on delivery (Only in case of receipt from the store)
The registration of your credit card details, their confirmation, the commitment of the amount and the final charge are done in a secure environment.
MYSTIKOS KIPOS in no case knows and therefore does not store your card details in a database.
All card payments are processed through Alpha Bank’s “Alpha e-Commerce” electronic payment platform and use TLS 1.2 encryption with 128-bit encryption protocol (Secure Sockets Layer – SSL). Encryption is a way of encrypting information until it reaches its intended recipient, who will be able to decrypt it using the appropriate key.
1.4 SHIPPING ORDERS
The products purchased through the website of MYSTIKOS KIPOS are created and sent exclusively by the store MYSTIKOS KIPOS and are delivered exclusively in Thessaloniki, within a radius of about 20 kilometers from our headquarters, with our own means and specially trained partners for sensitive products. In this way we ensure the delivery of products in excellent condition.
Our goal is to provide you with the highest quality at the best price. MYSTIKOS KIPOS accepts orders in its online store for orders minimum € 25.00. The orders do NOT include the shipping costs, as the buyer considers it fair to pay, knowing separately the value of the product & the value of the shipping costs due to the Area’s Postcode.
See in detail below the areas we serve. For those areas not listed below, call us at +30 2310 870 130, +30 2310 857 581 and find out the exact shipping cost.
The transfer cost for orders over € 25.00 (concerning only one address per order) is as follows:
Shipping is charged based on the Municipality. The following table is indicative. The shopping cart calculates exactly the shipping costs.
3.00 € – Municipality of Thessaloniki
4.00 € – Municipality of Kalamaria
5.00 € – Municipality of West Thessaloniki
For orders over € 70.00 near the store there is no extra charge (concerns only one address per order).
We also inform you that we continue to be safe and our transport partners will deliver your order wearing a special protective mask and disposable gloves. Upon consultation with the recipient, we offer the “contactless delivery” service.
MYSTIKOS KIPOS does not make a delivery without having previously contacted the recipient by phone. In case you wish not to call the recipient, you must mention it as a comment in your order. In this way you automatically take responsibility for the late delivery or its delivery to the wrong person / address. In case you do not enter the recipient’s phone number (and add your own number or wrong number instead) it will only be sent once at a random time. If no one is at the pick-up point or the driver cannot locate the location, the product will be returned to you and you will be refunded for a second shipment the next business day available.
Product shipments are made every day of the week. Same day delivery is made on orders registered electronically until 16:00 Monday – Saturday. Deliveries on Sunday are performed, as long as they have been registered until the previous day at 20:00. Note that in many cases the same day delivery on Sunday is also possible – you can only confirm this if you have the option to select the specific day from the field “delivery day”.
3.0 COOKIES POLICY
3.1 What are cookies?
Cookies are small text files that are sent to your web browser by the websites you visit. A cookie is stored in your browser and allows the present service or a third party to identify you and make your next visit easier and this service more useful to you.
Cookies are divided into “persistent” and “session” cookies. Below you will find an explanation for each term:
Persistent cookies: Persistent cookies help websites remember your information and settings when you visit them again. This results in faster and more convenient access to them without, for example, re-entering passwords.
Apart from data verification, other features that are activated by the use of persistent cookies are: language selection, theme selection, menu preferences, favorite pages within the website and more.
Session cookies: Session cookies allow the website to keep the choices you make from page to page so that you do not have to re-enter the same information more than once. Session cookies allow you to navigate from page to page of the website quickly and easily without having to verify your information in each new area of the website you visit.
When using this service, MYSTIKOS KIPOS can place a number of cookies on your hard drive.
MYSTIKOS KIPOS uses both session and persistent cookies to use this service.
– Necessary cookies. MYSTIKOS KIPOS can use necessary cookies to verify users ‘data and to prevent malicious use of users’ accounts.
3.3 WHAT ARE YOUR OPTIONS ABOUT COOKIES
If you want to delete cookies or instruct your browser to delete or refuse to accept them, you may not be able to use all the features offered by MYSTIKOS KIPOS website, you may not be able to save your preferences and you may some pages of MYSTIKOS KIPOS are not displayed correctly.
3.4 WHERE YOU CAN FIND MORE INFORMATION ABOUT COOKIES
You can learn more about cookies at the following websites:
Network Advertising Initiative: http://www.networkadvertising.org/
MYSTIKOS KIPOS complies with the Directive (95/46 / EC), which aims to protect the rights and freedoms of individuals with respect to the processing of personal data by establishing the basic criteria, according to which this processing is legal and the principles data quality. Both European and Greek legislation apply to data processed by automated media (eg an electronic customer database) and data contained in or part of non-automated archiving methods (classic paper files) .
In force today and before the implementation of the new General Data Protection Directive (2016/679), the basic European legal framework includes Directives 95/46 / EC on the protection of individuals against the exploitation of personal data and the free movement of such data. and Directive 2002/58 / EC, as updated by Directive 2006/24 / EC on data protection in electronic communications.
In Greece, law 2472/1997 on the protection of personal data, supervised by the Personal Data Protection Authority, is implemented, as updated by law 4139/2013. Also, law 3471/2006 (as updated by laws 3783/2009, 3917/2011 and 4070/2012) for the protection of personal data in electronic communications follows the logic of Directive 2006/24 / EC, as it was updated. Law 3783/2009 is also important and provides the rules that apply to the process of identifying users of mobile phones and other devices.
You can learn more about the legal framework on which MYSTIKOS KIPOS operates, by visiting the following website: http://www.slo.gr/en/publications/e-commerce-and-data-protection-in-greece-in -a-nutshell.htm