The products purchased through the website of MYSTIKOS KIPOS are created and sent exclusively by the store MYSTIKOS KIPOS and are delivered exclusively in Thessaloniki, within a radius of about 20 kilometers from our headquarters, with our own means and specially trained partners for sensitive products. In this way we ensure the delivery of products in excellent condition.
Our goal is to provide you with the highest quality at the best price. Our online store accepts orders from € 25 and up. Orders do NOT include shipping costs, as the store considers it fair for the buyer to pay, knowing separately the value of the product & the value of the shipping costs due to the Area’s Postcode.
See in detail below the areas we serve. For those areas not listed below, call us at +30 2310 870 130, +30 2310 857 581 and find out the exact shipping cost.
The transfer cost for orders over € 25.00 (concerning only one address per order) is as follows:
Shipping is charged based on the Municipality.
For orders over € 70.00 near the store there is no extra charge (concerns only one address per order).
We also inform you that we continue to be safe and our transport partners will deliver your order wearing a special protective mask and disposable gloves. Upon consultation with the recipient, we offer the “contactless delivery” service.
MYSTIKOS KIPOS does not make a delivery without having previously contacted the recipient by phone. In case you wish not to call the recipient, you must mention it as a comment in your order. In this way you automatically take responsibility for late or failed delivery due to the absence of the recipient or delivery to the wrong person / address. In case you do not enter the recipient’s phone number (and add your own number or wrong number instead) it will only be sent once at a random time. If no one is at the pick-up point or the driver cannot locate the location, the product will be returned to you and you will be refunded for a second shipment the next business day available.
Product shipments are made every day of the week. Same day delivery is made on orders registered electronically until 16:00 Monday – Saturday. Deliveries on Sunday are performed, as long as they have been registered until the previous day at 20:00. Please note that in many cases the same day delivery is possible on Sunday – you can only confirm this if you have the option to select the specific day from the “delivery day” field during your ordering process. In case you want same day delivery, while the time limit has passed, call us at +30 2310 870 130, +30 2310 857 581 and we may be able to serve you.
Please note that in case of ordering special items that are not ready to be delivered, you will be informed about the execution times of your order. Usually if the items need to be ordered from abroad to make a composition the execution and shipping time is 10 working days. This condition refers to all CLOSED items of MYSTIKOS KIPOS.
Delivery of orders is not performed on Easter Sunday, Holy Spirit and Holy Monday. Holidays are in order of priority. Orders placed after 16:00 and are to be executed on the same day, will probably be shipped the next day if there is increased demand. MYSTIKOS KIPOS will inform you in any such case.